Xfinity customer support chat optimized with conversational AI: 20 min vs 5 min
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Xfinity customer support chat optimized with conversational AI: 20 min vs 5 min
I needed to get in touch with Xfinity over the phone. Their bot system didn't have an option to talk to a representative without you having an account, so navigated me to a live chat with them, that was the only option for me to do. Took about 20 minutes to answer my FAQ's. I saw an opportunity there and created a conversational AI human-like ...
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