Kano Model Explained - Increase customer satisfaction and develop products and services
2:13
YouTubeSales Training International
Kano Model Explained - Increase customer satisfaction and develop products and services
A simple model to improve and increase customer satisfaction and develop products and services through 3 levels of the Kano Model. The system differentiates delighters, performance, and basic attributes tied to quality and satisfaction through the customers viewpoint. 🟩LEVEL 1 - BASIC What customers take for granted, what they expect your ...
視聴回数: 3.9万 回2022年3月31日
短編
Kano Model Analysis | Kano Analysis Six Sigma | Kano Model of Customer Satisfaction explained
12:19
視聴回数: 2.6万 回
Kano Model Analysis | Kano Analysis Six Sigma | Kano Model of Customer
Digital E-Learning
KANO Model: Detailed illustration With Practical Examples
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視聴回数: 2.9万 回
KANO Model: Detailed illustration With Practical Examples
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