Here's how to have difficult conversations: 1. Don’t enter the conversation with your current emotions. When you’re upset or want someone to change, it’s easy to enter the conversation in a bad emotional place. Don’t do that. Remember, conversations are a 50-50 game; it’s as much about the other person as it is you. Take a breather, get perspective, and always enter a tough conversation with humility and kindness. 2. Begin with the end in mind. How do you want the other person to feel at the end