Log on to the first direct App on your old phone - select 'Security Settings' - now select 'Deactivate Digital Secure Key' - finally, select 'Deactivate now'. Then just download the first direct App on your new phone and log on using 3 characters from your password and your memorable answer. Once logged on just select 'Security Settings' followed by 'Activate your Digital Secure Key' and follow the steps on your screen. | first direct

61K views · 352 reactions | Transfer £1 to your savings account for every ****, **** and ******* with our mobile app, #@&?Jar. Coming soon. App rated 17+ | first direct | Facebook

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337K views · 39 reactions | It’s time to take the first step towards better banking. | first direct | Facebook

28 reactions · 32 comments | Join first direct and get a bank that works for you. It's not rocket science. | first direct | Facebook

62K views · 226 reactions | £175 for switching and you’ll get award-winning customer service whenever you need it – what are you waiting for? T&C's apply. See video for more details | first direct | Facebook

236 reactions · 71 shares | first direct bank (that’s us), are officially number one for overall service, online and mobile banking services, and (joint number one) for overdraft services. | first direct | Facebook