Lyft drivers: We know you put in the work to improve whenever you get feedback about your rides. Today, we’re adding a feedback section to your driver app that includes personalized tips on how to improve, so you know exactly how to get 5 stars every time. It’s one of our latest improvements to help you on the road. Preview all the new features: www.lyft.com/driver/improvements | Lyft

14K views · 297 reactions | Jeanette's a mom, Chicago native, and longtime Lyft driver with over 13,000 rides and a 5 star rating. We took a ride with her to learn why her passengers love her — and how she spreads a little joy in each ride. | Lyft | Facebook

15K views · 495 reactions | Philadelphia driver Clara didn't just leave when her elderly passenger failed to show up for her ride. Today she shares how she helped her passenger out of a potentially life-threatening situation. Have your own story to share? Tell us at lyft.com/stories. | Lyft | Facebook

Drivers: what do you wish you'd known in your first week with Lyft? To help new drivers get through those first-week jitters, we followed new Oakland driver, Shanice, to see what it's really like to get on the road. Watch her story. | Lyft