Log on to the first direct App on your old phone - select 'Security Settings' - now select 'Deactivate Digital Secure Key' - finally, select 'Deactivate now'. Then just download the first direct App on your new phone and log on using 3 characters from your password and your memorable answer. Once logged on just select 'Security Settings' followed by 'Activate your Digital Secure Key' and follow the steps on your screen. | first direct

Switch to first direct and send those first direct debit card fees packing. T&C's apply. See video for more details. | first direct | Facebook

Switch to first direct and you’ll get award winning customer service whenever you need it, as well as £175. Tempted? T&C's apply. See video for more details. | first direct | Facebook

337K views · 39 reactions | It’s time to take the first step towards better banking. | first direct | Facebook

1.1M views · 70 reactions | Live your life a bit differently? Works for us. | first direct | Facebook

28 reactions · 32 comments | Join first direct and get a bank that works for you. It's not rocket science. | first direct | Facebook

Switch to first direct and you’ll get award winning customer service whenever you need it, as well as £175. Tempted? T&C's apply. See video for more details. | first direct

3.7K views · 12 reactions | £175 for switching and you’ll get award-winning customer service whenever you need it – what are you waiting for? https://firstdirect.hsbc/6187tKdwx T&C's apply. See video for more details. | first direct | Facebook