Redeem your points via MIA on Facebook Messenger! Chat with Mia m.me/MiaOfMetrobankCard and enter “Hi” to redeem your earned rewards points to gift certificates. Just follow these steps: 1. Select Card Services from the Menu. 2. You will then be directed to a secured Metrobank page. Click Proceed. 3. You will be asked to enter your 16-digit card number then click submit. 4. You may now close the browser after providing your card number. 5. Choose Redeem Rewards from the list of card services. 6.