More than 94,000 needless Triple Zero (000) calls were made for an ambulance in 2015, prompting a new campaign that launches tonight. Ambulances are for emergencies. Save lives. Save 000 for emergencies. | Ambulance Victoria

"I have no idea what else I would do if I wasn't a paramedic - not the foggiest idea." Ben reckons being able to change someone's day or make it a little bit better is what this job is all about. More on Ambulance Australia this week. | Queensland Ambulance Service (QAS)

A tense and confronting situation quickly deescalates thanks to Ben and Rachel's care. Catch up on Ambulance Australia on 10 play | Queensland Ambulance Service (QAS)