🤣 Some hilarious call prank ideas 🤣 | Johnny Test

I'm a detective 😂 - prank call #prank #prankvideo #prankster #jokes #prankcall | Funny Prank calls

Funny prank call #call #prankcall #jokes | Phone Prank calls

Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge". You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills. | Kwestyon

In this detailed billing mock call, you'll learn how to write a confirmation email, create internal notes, see an ACW (After-Call-Work) demo, how to put a customer on hold, when to confirm a customer's account, and most importantly, how to break a bad news to your customers. | Kwestyon