Log on to the first direct App on your old phone - select 'Security Settings' - now select 'Deactivate Digital Secure Key' - finally, select 'Deactivate now'. Then just download the first direct App on your new phone and log on using 3 characters from your password and your memorable answer. Once logged on just select 'Security Settings' followed by 'Activate your Digital Secure Key' and follow the steps on your screen. | first direct

12K views | Car finance can get confusing. If you’re not sure which route to pick, we could help you get a steer on things. | first direct | Facebook

Switch to first direct and send those first direct debit card fees packing. T&C's apply. See video for more details. | first direct | Facebook

142 reactions | £175 for switching and you’ll get award-winning customer service whenever you need it – what are you waiting for? T&C's apply. See video for more details | first direct | Facebook

22 reactions · 5 comments | Switch to first direct and you’ll get award winning customer service whenever you need it, as well as £175. Tempted? T&C's apply. See video for more details. | first direct | Facebook

236 reactions · 71 shares | first direct bank (that’s us), are officially number one for overall service, online and mobile banking services, and (joint number one) for overdraft services. | first direct | Facebook