Tokyo, Japan — Kotozna Inc. (Head office: Minato-ku, Tokyo; Representative Director: Genri Goto) is a B2B SaaS company specializing in Generative AI–powered multilingual communication tools. The ...
Chatbots are the new rage as more top brands are advancing the technology and integrating it into their chat systems. Big names such as Facebook and Telegram have already made moves in this arena by ...
Despite their rapid adoption, not all chatbot implementations are equally successful. But the difference between a chatbot that enhances your brand and one that erodes trust isn’t about the tech. It’s ...
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