This is an article from our magazine section Caution, customer!, which first appeared in c't 11/2025 on May 15, 2025. Martin B. wanted to use a modern, dynamic electricity tariff for his household. He ...

Octopus Energy has issued a smart meter message to customers as it spells out the significance of its takeover of Shell Energy's household gas and electricity business. The firm is moving Shell ...

Octopus Energy has issued a warning to everyone who has a smart meter as it could be affecting their energy bills. The energy firm's CEO Greg Jackson shared the warning in response to a complaint on X ...

The Octopus Energy boss has criticised smart meters as households struggle with faulty devices. Greg Jackson was responding to a customer on social media and The Octopus Energy founder says the spec ...

A warning has been issued to consumers over faulty smart meters as Octopus Energy founder Greg Jackson said they are 'so bad'. It has been revealed that almost three million smart devices are not in ...

Octopus Energy chief Greg Jackson has issued a warning over smart meters after concerns were raised by a customer. The energy firm founder labelled the household devices "so frustrating". And he told ...

Octopus Energy's founder has critiqued the in-home displays (IHDs) which connect to smart meters as "bad". IHDs are electronic screens linked to smart meters that allow users to see energy use in real ...

Being alive in 2025 is very expensive, especially when you and only you cover all the bills. This is my reality, and while I enjoy living alone, the cost can soon mount up — even more so during the ...