Anthropic is working on Knowledge bases for Claude Cowork, unified UI, Voice mode and Pixelate experience.

Wikipedia's dominance as the online encyclopedia is facing tough competition from Elon Musk’s Grokipedia, an AI-generated ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, real-time AI tools.

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

Personal knowledge-based software can store information permanently and make it accessible at any time you need. You can easily search, browse, and access documents, images, and other files from one ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...

Knowledge bases are powerful self-service features that improve customer satisfaction, enhance user experience and reduce customer support costs. The knowledge base can also be an SEO goldmine if ...

Discover how a powerful knowledge base can be your secret weapon for bettering customer service, agent satisfaction, and your business’ bottom line. We are a team of writers, experimenters and ...