Cloud vendor, Giva®, today announced a significant new release of standalone ITIL change management software for the IT change control process. This is for Sarbanes-Oxley Act (SOX) and Health ...

Want to know how companies such as DHL, General Motors and Nationwide Insurance achieve operational excellence, maintain high levels of IT efficiency and keep their systems compliant with myriad ...

One of the highlights for me of NetPro’s annual Directory Experts Conference is the report on the survey of attendees that the company releases after the event. It was slow coming out this year – the ...

As a guiding framework, Information Technology Infrastructure Library (ITIL) functions to help IT services keep pace with the organization’s needs and goals. As the spread of digital transformation ...

Practitioners in information technology face pressures on many fronts. In addition to the demands to become more efficient, IT must now address challenges to maintain a secure state and comply with ...

What gives when the Information Technology Infrastructure Library advice says seek total control of your technology assets but cloud computing says don’t sweat the small stuff? If, like the Air Force, ...