ServiceNowから、CSMおよびITSM分野で国内パートナー初の「Validated ...

株式会社日立ソリューションズ（本社：東京都品川区、取締役社長：森田 英嗣／以下、日立ソリューションズ）は、ServiceNow Japan 合同会社（本社：東京都港区、執行役員社長：鈴木 ...
PR TIMES

JBS、花王の社内向け IT サービスデスクに対し ServiceNow の Customer ...

日本ビジネスシステムズ株式会社（本社：東京都港区 代表取締役社長：牧田幸弘 以下、JBS）は、花王株式会社（本社：東京都中央区 代表取締役 社長執行役員 澤田道隆 以下、花王）の社内向け IT サービスデスクに対し、ServiceNow の Customer Service Management を ...
Yahoo Finance

NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service ...

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions HOBOKEN, N.J., May 07, ...
Yahoo Finance

Nice enters partnership with ServiceNow for customer service fulfillment

NICE (NICE) announced a partnership with ServiceNow (NOW) to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered customer ...
SiliconANGLE

ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...
Business Wire

ServiceNow and Genesys announce strategic partnership to elevate customer and employee ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys® ...
Destination CRM

Forrester TEI of ServiceNow Customer Service Management

To deliver effortless, end-to-end customer experience every time, all parts of your organization need to work together, across the front, middle, and back office. See how this was achieved—while ...