WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, ...

Our team looked at over 100 of the top auto insurance providers in the U.S., from national providers like USAA, Travelers, and State Farm to regional providers like Erie Insurance. 8,500 Data Points ...

While satisfaction with the auto insurance claims process in the United States is lower among Millenial claimants than among their older counterparts, the former’s satisfaction is improving, according ...

The times have not been kind to the auto insurance industry. The volume of vehicle collisions is returning to pre-pandemic levels and, when combined with all-time-high repair costs, historic backlogs ...

TROY, Mich., October 28, 2025--(BUSINESS WIRE)--Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of ...

Traditional techniques for identifying and countering GenAI-enabled vehicle insurance fraud are notably limited, especially ...

The auto insurance industry is going through a major transformation. At the heart of this change is artificial intelligence. This powerful technology is quietly reshaping how insurers operate and how ...