Sharing a device’s screen can be an important and invaluable part of the customer support experience and one way to do that is to use TeamViewer. The current TeamViewer QuickSupport app is available ...

So you're a tech support guru, or... you're the go-to tech genius for your friends, family, or anyone in earshot who knows your name. Traditionally remote support on a Mac or PC has been a cakewalk.

The company's new QuickSupport app for Android and iOS lets IT pros and other tech types connect to phones and tablets from afar. There's just one thing missing. Rick Broida is the author of numerous ...

TeamViewer has been around at the App Store since 2010, when its first iOS app allowed users to remotely pilot a PC or Mac. Now TeamViewer has pulled a pulled a 180; the company’s latest trick allows ...