Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

NEW YORK, Jan. 21, 2025 /PRNewswire/ -- Report on how AI is driving market transformation - The global workforce management software market size is estimated to grow by USD 3.67 billion from 2025-2029 ...

ActiveOps PLC, Advanced Computer Software Group Ltd., ATOSS Software AG, Automatic Data Processing Inc., Bamboo HR LLC, Ceridian HCM Holding Inc., International ...

ActiveOps PLC, Advanced Computer Software Group Ltd., ATOSS Software AG, Automatic Data Processing Inc., Bamboo HR LLC, Ceridian HCM Holding Inc., International ...

DALLAS, October 16, 2024--(BUSINESS WIRE)--Prolucent ®, a leading provider of enterprise-wide healthcare workforce optimization software and services, today announced a strategic investment by ...

DALLAS--(BUSINESS WIRE)--Prolucent Health®, a leading provider of enterprise-wide healthcare workforce optimization software and services, today announced it has raised $11.5 million in new funding.

DALLAS--(BUSINESS WIRE)--Prolucent ®, a leading provider of enterprise-wide healthcare workforce optimization software and services, is pleased to announce the appointment of two new hires to ...