Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

AudioCodes has achieved multiple certifications for Cloud Connect for Webex Calling enabling service providers and partners to offer reliable Webex Calling services, including Enablement Provider for ...

Here’s a look at the products updates, hardware and AI-enhanced features that the tech giant launched this week during WebexOne 2024. Cisco Systems has been on a mission over the last 18-24 months to ...

At Enterprise Connect, Cisco unveiled its vision for agentic AI collaboration, along with new AI-powered collaboration solutions designed to create futureproofed experiences for customers, employees ...

SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, May 01, 2025 (GLOBE NEWSWIRE) -- CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, ...

At its WebexOne event in Florida today, Cisco is presenting a range of AI enabled agents and products, to be available Q2 next year, including AI-generated scripts from your PowerPoint deck, and a ...

If the connection is not optimal, the call quality with Webex has suffered badly so far. Now Cisco is catching up with Microsoft and Google with a new AI codec. Real-time applications such as ...

This launch follows a series of strategic acquisitions by Cisco, including UK-based IMImobile and Slovakia-based Slido, aimed at strengthening its customer experience and collaboration portfolio. With ...

"Cisco's new Webex Receptionist effectively challenges competitors RingCentral and Zoom with its simple and intuitive interface," wrote Brent Kelly, Principal Analyst at Omdia in an emailed statement.