Meesho has taken a monumental step forward by introducing India’s first multilingual Gen AI-powered voice bot. This state-of-the-art innovation is set to redefine customer service, offering human-like ...

BENGALURU: E-commerce marketplace Meesho on Tuesday announced the launch of its multilingual Gen AI-powered voice bot at scale. Sanjeev Barnwal, Co-Founder and Chief Technology Officer, of Meesho, ...

Earlier this month, executives from Alphabet Inc.’s Google DeepMind, Microsoft Corp. and Meta Platforms Inc. joined tech founders in Bangalore to watch one of India’s top AI startups unveil a new ...

Meesho has rolled out GenAI-powered voice bot for customer support, with human-like assistance. While the feature is still being scaled up, it is currently handling around 60,000 calls daily in ...

IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...

Meesho launched a multilingual Gen AI-powered voice bot to improve customer support. The bot supports Hindi and English, handling 60,000 calls daily, resulting in 10% higher customer satisfaction and ...

Affordable ecommerce platform Meesho has launched a multilingual Gen AI-powered voice bot for customer support with personalised, human-like assistance. While the feature is still being scaled up, it ...

New Delhi: Kapture CX, the GenAI-powered CX automation platform, has recently launched the voice bot for the BFSI sector. Powered by Gen AI, this solution provides round-the-clock assistance and ...

Kapture CX’s new voice bot integrates advanced AI to handle customer queries and outbound sales, supporting over 40 languages for global outreach. (Image credits: Kapture CX) Kapture CX, an AI-powered ...

To overcome regional language barriers, the chatbot must support "multilingual communication, making it easier for startups across different regions to interact with MSH." The Ministry of Electronics ...