123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

An update, known as Dynamic Security Feature, told certain printer models to treat aftermarket cartridges with non-HP chips as damaged and therefore unusable. The consumer regulator on Thursday said ...

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ink.

Add articles to your saved list and come back to them any time. Technology giant Hewlett-Packard is copping an international backlash after thousands of owners of its printers were suddenly blocked ...

For inkjet printers that maintain their profit structure by keeping the price of genuine ink high, users often express dissatisfaction with the high price of the ink. Some of the inkjet printers sold ...

Not long after Samsung sold its printer business to HP, its new owner has HP printer owners up in arms over printers no longer accepting non-HP branded ink cartridges. HP has said that in its latest ...

HP has rolled out an update to several printer models with its dynamic security feature, which prevents them from using non-HP ink cartridges, Ars Technica reports. A Reddit user in the US recently ...

HP Australia’s printer customers could be eligible for compensation after the vendor sold 220,000 printers without informing buyers that non-HP ink cartridges may not work in them. The Australian ...

HP Inc. subsidiarity HP PPS Australia Pty Ltd will compensate customers who bought printers equipped with a feature designed to prevent the use of third-party manufactured ink cartridges. The ...