“The difference between the right word and the almost-right word is the difference between a lightning bug and the lightning,” wrote Mark Twain. This sentiment rings true in a multicultural higher ...

Communication affects how people think, feel, and connect. The words we use don’t just express our thoughts; they also shape how others see the world. In a diverse society, it is important to use ...

Have you ever felt excluded at your workplace because of the way you were addressed? If so, you are not alone. Does your workplace have a wide array of persons from different cultures and backgrounds?

Language learning necessarily involves using nouns that refer to people. The German language traditionally adheres to a binary male/female gender construct. Lately, however, German has introduced a ...

Council staff at the Royal Borough of Greenwich have been advised against using terms like ‘ladies and gentlemen’ at events to promote more inclusive communication, The Sun reported on Monday (18 ...