“The difference between the right word and the almost-right word is the difference between a lightning bug and the lightning,” wrote Mark Twain. This sentiment rings true in a multicultural higher ...

Communication affects how people think, feel, and connect. The words we use don’t just express our thoughts; they also shape how others see the world. In a diverse society, it is important to use ...

Have you ever felt excluded at your workplace because of the way you were addressed? If so, you are not alone. Does your workplace have a wide array of persons from different cultures and backgrounds?