Few companies have been able to fundamentally change their operating and business models around AI. The primary obstacle to ...

Sometimes, it can be hard for all of us, including clients, to see the big picture. Whether it’s budgetary constraints, resistance to change or concern about the unknown, there’s something about an ...

Forbes contributors publish independent expert analyses and insights. Providing tools and resources to start, grow and manage your business. At this point, most small business owners know that digital ...

Small banks ① are an essential part of China’s financial system, an important force for promoting economic transformation and financial competition, and the mainstay in serving micro-, small and ...

Digital transformation success is far from guaranteed. The first step on the path to change must be securing the IT support safety net that’s there to catch you if you fall. The fever of digital ...

Most established businesses have a solid IT infrastructure in place. But while the infrastructure does the job, it relies on legacy systems that are outdated, clunky and unable to integrate with more ...

Twenty officers are seated around a table, mired in the discomfort of an “adaptive leadership” workshop. This framework, developed by Ronald Heifetz and colleagues at the Harvard Kennedy School, is ...

SPONTANEITY can easily go wrong. But this was not the case at the second BT-NCS roundtable discussion. Immediately after host Lai Weng Yew, vice-president, Business Application Services at NCS, ...

Digital transformation has redefined how we work and connect with each other over the past decade. The last couple of years, in particular, have tested the resilience of businesses of all types and ...

Whether to digitize the past or design the future, when to partner, when to build and how timing and leadership determine whether transformation finds rhythm or unravels. It usually starts with an ...