Meaningful conversation is not about talking more. It is about making someone feel seen. When you listen with care, respond with warmth, and ask thoughtful questions, people walk away feeling ...

Most business leaders I work with don’t view conversation as the operating system of organizations. And yet, they tell me they spend over 80 percent of their day in conversation. That’s more than ...

If you want your important conversations to go well, the key is to prepare for them properly, and I’m not talking just about knowing what you want to say. It’s vital to fully understand the situation ...