1 Department of Construction Technology and Management, Cape Coast Technical University, Cape Coast, Ghana. 2 Department of Building Technology, Koforidua Technical University, Koforidua, Ghana. This ...
Total Quality Management (TQM) stands as a transformative philosophy reshaping how organizations across industries approach excellence. At its core, TQM is not just a methodology but a comprehensive ...
Abstract: The main objectives in implementing Total Quality Management (TQM) in any organizations are to ensure their products manufactured or services provided shall satisfy their customers' ...
Abstract: Seminal article [14] on “Building theories from Case Study Research” has motivated researchers of diverse areas to adopt case study methodology to build concepts and theories and case ...
ABSTRACT: This study aims to determine the key and underlying Leadership and Top Management (LTM) factors that have a significant impact on sustaining the implementation of Total Quality Management ...
Due to the emerging need of quality management system implementation in banking industry now is the time for us to move about "paradigm shift." Our commercial banks must pay attention to this shift ...