As Justin Thomas, VP Sales – EMEA North, at Akeneo explains, retailers now have access to all the tools they need to not just bridge, but remove the gap between clicks and bricks for consumers who ...

Forbes contributors publish independent expert analyses and insights. Nikki Baird is a top global retail innovation and technology advisor. One of the most challenging pieces of the puzzle is the role ...

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even ...

The retail landscape thrives on the interaction between customers and store associates. These encounters, seemingly simple on the surface, form the cornerstone of customer experience and directly ...