A viral TikTok shows a Spectrum customer service rep yelling and berating a caller who tried to cancel the service.

Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Spectrum, which is owned by Charter Communications, continues to rapidly lose an alarming number of internet customers, despite recent efforts to reverse this concerning trend. Amid recent challenges, ...