Legacy systems, disconnected tools and siloed processes often undermine the potential of automation to reach its full potential. As automation becomes more complex, it’s hard for many enterprises to ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. As customer expectations for outstanding service and experiences continue to ...

How do you create a successful automation strategy for a marketing program? A key step is mapping each part of the customer journey to actions (what needs to happen) and automations (elements of the ...

Learn how adopting a long-term automation strategy can align every project with overarching business objectives, ensuring sustainable growth and competitiveness in an Industry 4.0 landscape. See how ...

The adoption of software automation has become crucial for businesses of all sizes looking to streamline their operations and boost productivity. The difficulty lies in sifting through the numerous ...