A third of smart meter owners have had problems with their devices, ranging from them “going dumb” to failing to function entirely, a survey suggests. The figures come as one in five households (20%) ...

Firms only had targets for installing smart meters for customers and many were left with failing devices and poor customer ...

Scottish Power told a customer he owed £1.4k for ONE month’s energy after a smart meter went dumb. Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his ...