New figures released by regulator Ofcom show that TalkTalk and Shell Energy received the most broadband complaints for the last quarter. Customers complained nearly twice as much about their broadband ...

Octopus Energy has issued customers with an update after agreeing to sell the broadband arm of Shell Energy Retail. It comes following the acquisition of the company in December 2023. And users have ...

The regulator said it will father evidence over the summer. Shell Energy is being investigated by the communications regulator for not alerting customers that their broadband contracts were coming to ...

A major energy supplier with 6.8million users has sold its broadband arm affecting 480,000 customers. Around 480,000 Shell broadband customers will switch to TalkTalk in the coming months, Octopus has ...