ServiceNow NOW, in collaboration with Qualtrics International XM, recently announced the launch of a new app to help improve employee and customer experiences. The new app Qualtrics Embedded Insights ...

Caller Verify enables safe automation of high?risk requests by verifying identity before sensitive actions are carried out ...

Pressure from rival SaaS vendors is forcing ServiceNow to strengthen its capabilities in enterprise transformation.

ServiceNow and Qualtrics have announced the latest progression in their ongoing partnership, with a new tool that aims to give IT and customer service agents a single view of employee and customer ...

As enterprises move from AI pilots to production-grade deployment, a quiet but critical change is underway: AI is no longer being tested at the edges of workflows, it is being embedded into the core ...

New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...

ServiceNow (NYSE:NOW) has appointed Danielle Fontaine as Chief Accounting Officer and Corporate Controller. The company ...