NEW YORK, Nov. 19, 2024 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data analytics, digital operations, and solutions company, has been awarded a contract to manage the service desk operations ...

Shalin Jain embraced his love of tech early on, with five years of coding experience and three years of entrepreneurship under his belt by the time he left college. His tech odyssey started in his ...

The MarketWatch News Department was not involved in the creation of this content. Rising ticket volumes and fragmented IT systems pose challenges to service desks across various industries. To address ...

Rising ticket volumes and fragmented IT systems pose challenges to service desks across various industries. To address these challenges, Info-Tech Research Group has published a three-phase AI ...