This course will explore service design as a human-centred problem-solving process. It will consider the importance of staff, users and everyone that has a relationship with a service. Through a ...

For many organisations, service design has grown in importance and has become a crucial skill to stay relevant in the service- and experience-dominant economy. This course focuses on services as ...

The Learning Design Group has been offering monthly Course Design series since Fall 2022. These engaging sessions are held online and are open to all faculty and staff in teaching, regardless of the ...