After installing the package, you must complete these steps before sfdcJuice will work. We recommend using Named Credentials (Option A) for better security, but you can also use Custom Metadata with ...
This Service Cloud automation analyzes closed cases using keyword similarity algorithms (Jaccard similarity) to detect recurring issues. When 5+ similar cases are found, it creates suggestions for the ...
Today Coveo announced that its highly advanced search application, Coveo for Salesforce, available on the Salesforce.com AppExchange, now enables instant indexing of Salesforce Knowledge, SharePoint ...
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