Agentforce 2dx enables Agentforce to engage proactively, be triggered on changes in data, operate autonomously in the background of any business process, and interact with users across any user ...
Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...
Salesforce launched Agentforce 360, its AI agent platform, automating tasks from IT support to sales. CEO Marc Benioff reports 12,000 paying users, calling it the fastest-growing product. The platform ...
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What is workflow automation?
Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...
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