Can artificial intelligence move from pilots to production at scale in the enterprise? This was the central question surrounding Salesforce Inc.’s Dreamforce conference in San Francisco as the ...
This project is a powerful Salesforce integration that uses a generative AI to automatically summarize the comment thread of a support case. It provides a simple, one-click button on the Case record ...
Amazon Connect Cases, a feature of Amazon Connect, allows the agents to track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. Agents ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results