Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...
Salesforce Turns Slack into an AI Hub with Agent360 Integration Your email has been sent Slack just moved from an enterprise chat tool to a full-fledged AI platform. Unveiled at Dreamforce 2025, Slack ...
Salesforce’s introduction of Model Context Protocol (MCP) and Agent2Agent (A2A) capabilities to Agentforce could push it ahead of the competition in the customer relationship managment (CRM) market, ...