Being away from your computer doesn't mean you can't use it. The top remote access software we've tested allows you to control your own machine or someone else's from afar.

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

SCSKサービスウェアは2023年1月16日、コンタクトセンター型IT運用サポートサービス「Remote PrimeDesk」を発表した。同年1月17日から提供する。ヘルプデスク（問い合わせ対応）、セキュリティ対策、IT機器やソフトウェアの管理、運用・保守など、各種IT運用 ...

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

Help desk software and customer self-service tools like online, email, live chat, and mobile support can make a big impact on your ability to deliver timely, effective service. Offer a seamless, ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

Apple has released Apple Remote Desktop 2.1, an update to its asset management, software distribution and help desk support software. Version 2.1 includes numerous enhancements including: support for ...