Jena McGregor is a Forbes senior editor who covers the future of work. The war over work from home, it seems, is far from over. Yet these viral news stories appeared just as evidence from academic ...

As a manager, it’s easy to get caught up in the day-to-day grind of fixing processes, eliminating bottlenecks, and streamlining workflows. We focus on reducing friction—the things that get in the way ...

The business world is undergoing a seismic digital transformation shift, driven in no small part by AI advancing at unmatchable speeds – but the answer isn’t just to throw AI at everything. Instead, ...

BARCELONA, SPAIN--(Marketwired - Mar 3, 2015) - Addressing the five main causes of "e-friction" can help countries realize greater economic and social benefits from the digital economy and spur growth ...

Rapid changes in traditional workforce composition, a rise in alternate incomes, and reduced funding for social services are putting agencies in a squeeze as the systems and the people within them are ...

Simplifying sign-ins, prioritising privacy and delivering consistency can all help build consumer trust and have a knock-on positive impact on a retailer’s bottom line According to a brand new ebook ...