Shortcomings persist in how some insurers handle claims, the Financial Conduct Authority said (picture posed by model/Dominic Lipinski/PA) (PA Archive) Insurers have been told by the Financial Conduct ...

When catastrophic weather hits or your insurance portfolio suddenly doubles, claims teams often feel the strain. Outdated systems buckle under pressure, cycle times stretch out, and claimants grow ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

Add Yahoo as a preferred source to see more of our stories on Google. Insurers have been told by the Financial Conduct Authority (FCA) to improve their claims handling, following “concerning” evidence ...

If you’re in an accident or your organization suffers a loss covered under a business insurance policy, filing an insurance claim should be one of your first steps. Filing a claim initiates the ...

In most insurance companies, the claims department is where promises are tested. It is also where costs, controls and customer expectations collide. A single claim can pass through intake teams, ...