Forbes contributors publish independent expert analyses and insights. Julie is professor focused on workplace culture and talent retention We've all been there: in a leadership training session, a ...

Most advice surrounding sales questioning focuses on asking open-ended questions. Open-ended sales questions are great because they entreat the buyer to open and start talking. But, open-ended ...

Ten years ago, our Supreme Court issued a standard set of voir dire questions. But, recognizing that fill-in-the-box questions may not assure a fair-minded jury, the court declared: Some open-ended ...