The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

Network Neutrality debates are fundamentally about switching – whether network switches can treat some packets differently from others. In this piece, I look back 100 years to the telephone ...

Switchboard operators were once an essential part of telephone communication in the late 19th- into the early 20th century. During that time, technology wasn’t advanced enough for people to directly ...