Solving the problems of knowledge worker productivity and performance is a daunting prospect, so it makes sense to start with the most simplistic approach to research I know—studying…me. I’ve been ...

These past few months of lockdown amid the pandemic have had a vast and lasting impact on our lives and work. Although many have suffered and will continue to do so, the fact is that the information ...

A look at how experts see knowledge management evolving up in 2025, from the potential opportunities it faces in the age of gen AI, to the problems the technology could cause for KM teams, and more.

How much does it cost an organization when "people don't know what to do?" When “how to” knowledge is not managed properly big problems can easily ripple through an entire organization and can prevent ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

Knowledge management is returning as a key issue, but questions remain. Computing reports from the KM Europe confernence in Amsterdam The big problem with knowledge management (KM) has been lack of ...

While many organizations attempt to solve knowledge management problems by adding new technologies, the real solution lies in getting back to basics. It is now more than 20 years since the first ...

Business runs, by default, on e-mail. It’s always there, and it just works, so we end up using it for everything—as a telephone, as a filing cabinet and as a conference room. But the trouble with ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...