When leaders listen with empathy and invite teams to co-create, communication becomes a bridge that builds trust and engagement across the organization.

I recently had the privilege to present at a customer experience conference where I emphasized the profound impact an intentional investment in employee experience can have on a company's growth ...

REDWOOD CITY, CA / ACCESSWIRE / March 7, 2024/ The need for comprehensive employee communication and experience technology has never been more apparent. Breakthrough research from Simpplr's2024 State ...

I was almost tempted to start by saying ‘In today’s AI world’. But nah, I’m not falling for that trap, so here goes… In today’s rapidly evolving work environment, internal communication has become ...

Internal messaging needs to reach the right people and inspire action – whether that’s getting responses to a staff survey or changing recycling behaviour. Here, Kelly Hibbs explores practical ...

First, it’s helpful to provide the definition of a strategic plan. A strategic plan is a guiding, visionary document highlighting the specific goals and actions that differentiate an organization and ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

From a project manager’s perspective, a strong plan is vital to maintain communication with stakeholders across all levels of an organization. While communication may seem to be a fairly light lift in ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...