Intercom Inc., a customer engagement startup that achieved unicorn status with a big funding round in March, today launched a new tool to let brands automate their interactions with users. Custom Bots ...

SAN FRANCISCO, March 14, 2023 /PRNewswire/ -- Intercom, the only AI-powered, complete customer service solution, today announced it has built a breakthrough AI customer service bot called Fin, powered ...

With the only fully customizable, fully configurable Messenger on the market and new messenger-first support ticketing, Intercom helps businesses engage and support their customers in entirely new ...

SAN FRANCISCO, March 23, 2022 /PRNewswire/ -- Intercom , the Engagement OS, today launched two new products: Surveys , the only tool if its kind that enables businesses to capture insights from ...

Intercom debuts new products and platform innovation at New at Intercom event SAN FRANCISCO, March 23, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today launched two new products: Surveys, the ...

The company has built one of the first practical and immediate applications of the latest AI technology for the customer service industry "We believe the advances made in Large Language Models (LLM), ...

Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI’s competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...