TDCソフト株式会社（代表取締役社長：小林 裕嘉、以下：当社）は、ITサービス管理を変革して生産性を向上させるServiceNowのIT Service Management（ITSM）の導入を簡易化した当社オリジナルの新テンプレートである「Snap ITSM（スナップ アイティエスエム）」を開発 ...

Business is increasingly reliant on information technology. This has led to the development of the IT service management (ITSM) solutions market aimed at delivering IT management capabilities to help ...

We list the best ITSM tools, to make it simple and easy to better manage Information Technology Service Management from a single platform. Not every company wants or needs an ITSM tool — in fact, if ...

ServiceNow Japan合同会社(本社：東京都港区、執行役員社長：鈴木 正敏 以下、ServiceNow Japan)は、株式会社Looop(本社：東京都台東区、代表取締役社長：森田 卓巳、以下Looop)がServiceNowのIT Service Management(以下、ITSM)を採用し、ITガバナンスの刷新に本格 ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos ...

GUEST OPINION: Choosing an ITSM platform can feel a bit like choosing a long-term partner: you’re not just buying features, you’re committing to a way of working. When people ask “what’s the best ITSM ...

The financial service industry is based on seamless operation, data security, and quality customer service. In particular, information technology service management ...

IT Service Management (ITSM) refers to organizations' activities, processes, and strategies to design, deliver, manage, and improve IT services they provide to their customers or end-users. This ...

IT Service Management refers to how IT teams deliver services, from resolving support tickets to managing assets, incidents, and service requests. Traditional methods like spreadsheets and shared ...

Opinions expressed by Entrepreneur contributors are their own. Over the last few years, ITSM has come a long way. From providing delayed and generic employee and customer support to automated and ...