A couple of newsletters ago, I pointed you to a story in Network World about the career pressures network execs are faced with today. The article says there are many advances that net execs find ...
株式会社翔泳社(本社:東京都新宿区舟町5、社長:佐々木幹夫)は、書籍『ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書』を2022年3月16日に発売します。本書は、ITILの最新版「ITIL 4」の全てを、ケーススタディを交えながらわかり ...
For every successful IT Infrastructure Library (ITIL) implementation, there’s (at least) one that doesn’t go so well. Resistance to the structure imposed by ITIL, from business users and/or IT staff, ...
Barts and the London NHS Trust is reaping the rewards following the adoption of the Itil model for its IT infrastructure - the result of several years of work. Itil - or IT infrastructure library - is ...
人材育成のトレノケート株式会社(本社:東京都新宿区、代表取締役社長:早津 昌夫)は、ITIL® 4の資格取得と、現場での適用力を重視した新コース「ITIL® 4 Foundation BOOT CAMP(試験バウチャーおよびITSMフォローアップ付き)」(以下、本コース)の提供を ...
The upgraded best practice framework ITIL Version 3 includes guidance on how to get processes in place to optimize IT service delivery and management. For IT shops looking to adopt a best practice ...
ITIL (アイティル) は基本情報技術者試験にも出てくる用語のため、その名前を聞いたことのある方は多いかもしれません。しかし、 「⁠ITILって何?」 と聞かれると、 「⁠運用・ 保守の話だっけ (私の仕事には関係なさそう⁠)⁠」といった程度の ...
The model is the world’s first diagram-only view of all guidance for each of the five new ITIL version 3 books and provides organizations with the insight to simplify the alignment of business ...
With the increased importance of corporate governance in the day-to-day operations of organizations globally, ITIL adoption has become a major factor. Global provider of enterprise management ...
IT can no longer deliver services based on technology fiefdoms or silos as it has in the past. This practice is dead. Organizations that refuse to accept it will either dissolve, get outsourced, or ...