Know the ITIL framework’s essential ideas, principles, and procedures. To be good at managing IT services, you should study the IT Infrastructure Library (ITIL) service lifecycle and its five phases: ...
株式会社翔泳社(本社:東京都新宿区舟町5、社長:佐々木幹夫)は、書籍『ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書』を2022年3月16日に発売します。本書は、ITILの最新版「ITIL 4」の全てを、ケーススタディを交えながらわかり ...
Effective IT service management [ITSM] is essential for companies looking to maximise efficiency and provide high-quality services in digital environment. The IT Infrastructure Library is one of the ...
ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...
AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...