Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...
SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH) (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management ...
IT Service Management (ITSM) provides a structured approach to design, develop, manage, and improve IT services to align technology with business needs and to deliver value. Unlike merely focusing on ...